FAQs

Need help with your order?

Our team is here to help you, get in touch with us via

Phone Number: 00971563030589

How long dose it take to get my order?

We offer free standard delivery, and most orders arrive within 5–7 days, But if you want faster delivery you can choose between the other choices which is (Premium Delivery and Next Day Delivery).

Is the LED light adjustable?

Yes. The built-in LED mirror allows you to adjust brightness for clear, shadow-free makeup in any lighting.

Does it have different lighting modes?

Yes. The LED mirror offers multiple lighting modes to suit different environments and makeup needs.

How is the makeup bag charged?

It charges via USB and can be connected to a power bank, laptop, or wall adapter.

How long does the battery last on a full charge?

A full charge lasts through multiple makeup sessions, depending on brightness usage.

Can I use the bag while it’s charging?

Yes, the LED mirror can be used while the bag is connected to a power source.

Is the bag suitable for travel?

Absolutely. It’s lightweight, compact, and designed for both everyday use and travel.

Will it fit full-size makeup products?

Yes. The spacious interior and adjustable dividers easily fit full-size cosmetics, brushes, and skincare items.

Are the dividers removable or adjustable?

Yes. The dividers are fully adjustable, allowing you to customize the interior layout.

Is the mirror removable?

No the mirror is securely built in and designed to stay stable during use.

Is the LED light safe for eyes?

Yes. The LED lighting is soft, evenly diffused, and designed for comfortable daily use.

Is the bag durable?

Yes. It’s made from high-quality materials designed to protect your makeup and last over time.

Is this makeup bag waterproof?

The exterior is water-resistant and easy to wipe clean.

Does it come with a charging cable?

Yes. A USB charging cable is included in the box.

Is this a good gift?

Definitely. Its elegant design makes it a perfect gift for birthdays, holidays, or special occasions.

What if I receive a damaged or defective item?

If there’s any issue, contact us and we’ll take care of it with a replacement or refund.

Do you offer returns or exchanges?

Yes. We provide a 60-day hassle-free return and exchange policy, so you can shop with complete confidence and peace of mind.